Utility Assistance Resources — Kern County

Name: California Alternative Rates for Energy

Description: Provides a 20% monthly discount on energy bills for income-qualified households. 

Who is eligible: Low or fixed-income households.

Hours: Monday-Friday: 8:30am-5:00pm Online application available 24/7

Languages offered: English, Spanish, Chinese, Vietnamese

Contact: Phone: 866-743-2273 | Email: CAREandFERA@pge.com | Website: https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page

Address: 1918 H Street, Bakersfield, CA 93301

Name: Cayenne Wellness Center

Description: Patients diagnosed with sickle cell disease can qualify to receive assistance with transportation to medical appointments, and monthly food box delivery. They assist with mental health, childcare, co-payment assistance, advocacy, and can provide up to $1,000 for emergency assistance for utility and rental.  

Who is eligible: Serves all California, call to schedule an appointment

Hours: Available 24/7, call for appointment

Languages offered: English, Spanish

Contact: | Email: info@cayennewellness.org | Website: https://cayennewellness.org/

Name: Delano Community Connection Center

Description: Provides food referral programs, expecting mothers can receive assistance with Utility assistance, case management, car seats (children 0-5), parenting classes, home visitation, referral services, clothing, student readiness initiative classes, and assistance with health insurance applications. HEAP (Home energy assistance) Assist with paying Electricity bill PG&E, SCE, and propane Call 2-1-1 for appointmentsUnited Way: Will pay up to $200 on a SCE (Southern California Edison) Bill; Once a year. Call 661-721-7036 to applySchool Reediness Program: Now accepting applications for the Home-Based Program, kids must be between the ages of 3-5.Call Araceli to 661-721-7036 to complete intakeEDD Office hours: Tuesdays from 9:00am-12:00pm Baby Car Seats: To see if a client is eligible for a free car seatCall 661-721-7036Food Resources in Delano Life House: 1725 11th Ave.1st Friday of each month at 9:00amGuadalupe Church Food Pantry: 1015 Clinton St. 2nd Monday of the month at 9:00am CFF Heritage Park: 330 S. Lexington St.2nd Tuesday from 2:00-5:00pm

Who is eligible: Open to all

Hours: Monday-Friday: 8:00am-4:30pm

Languages offered: English, Spanish

Contact: Phone: 661-721-7036 | Email: lhinojos@duesd.org | Website: www.duesd.org

Address: 1842 Norwalk Street, Delano, CA 93215

Name: East Kern Family Resource Center

Description: Case Management Services: Provides direct family support services through case management, parenting classes (including court-mandated), referrals, and promotes parent's knowledge of developmental milestones and norms. Provides early learning through home-based and kindergarten summer bridge transition activities.Summer Bridge Program is offered in June and July to children who will be entering Transitional Kindergarten (TK) or Kindergarten in the upcoming school year who have not had any classroom experience. The focus is to prepare children for a successful entry into the classroom.First 5 of Kern In-home and center base education and support programReferrals: Helps individuals and families access other services offered through county and community programs and provides access to food and clothing assistance.Utility Assistance: Access to Heap applications and technicians for Mojave residents.Emergency Closet: Food pantry and hygienic necessities.Monthly Diaper Supply: Access to free monthly diaper supply. To qualify bring one of the following: WIC benefits, Calfresh/EBT benefits, proof of income.

Who is eligible: Members of the East Kern community

Hours: Monday-Friday: 8:00am-4:30pm Closed for lunch 12:00pm-1:00pm

Languages offered: English, Spanish

Contact: Phone: 661-824-4118 | Email: info@capk.org | Website: https://www.capk.org/programs/east-kern-family-resource-center/

Address: 15662 K Street, Mojave, CA 93501

Name: Energy Management Assistance Program

Description: Program assists income qualified households to conserve energy and reduce their electricity costs, by purchasing and installing energy efficient appliances and equipment.  

Who is eligible: Low income, Southern California Edison customer, home owners, renters

Hours: Monday-Friday: 8:00am-4:30pm

Languages offered: English, Spanish

Contact: Phone: 800-736-4777 | Email: Info@Maravilla.org | Website: www.maravilla.org

Address: 4717 District Boulevard, Bakersfield, CA 93313

Name: Gas Company CARE

Description: Provides income-qualified customers a discount of 20% or more off their monthly electric bill or the Family Electric Rate Assistance program (FERA).

Who is eligible: Open to Southern California Edison customers

Hours: General business hours: Monday-Friday: 8:00am-5:00pm 24 Hour Support Line (USA & Canada)

Languages offered: Multi-lingual , English

Contact: Phone: 800-655-4555 | Email: CCPA@sce.com | Website: www.sce.com

Address: P.O. Box 9527, Azusa, CA 91702-9954

Name: Home Energy Assistance Program

Description: Provides income-eligible residents with utility bill payments, free weatherization, and energy education, at no cost to the participants. Weatherization services include; weather stripping, repair or replacement of windows and doors, heating/cooling appliances, stoves, refrigerators and more.*Not offering solar assistance at this time* 

Who is eligible: Low income households

Hours: HEAP Utility Assistance: Monday-Friday: 8:00am-4:00pm by appointment only. HEAP Weatherization: Monday-Friday: 8:00am-4:00pm Closed on major holidays

Languages offered: English, Spanish

Contact: Phone: 661-336-5200 | Email: heapoffice@capk.org | Website: www.energy.capk.org

Address: 300 19th Street, Bakersfield, CA 93301

Name: Kern River Valley Family Resource Center

Description: Provides support services: health insurance application assistance, HEAP/utility referrals, legal assistance,case management for pregnant women and families 0-5, parenting classes (court approved). Also has a domestic violence advocacy. Referral services available for local and out of the area providers for medical, dental, mental health, employment training and job search, food, shelter, and developmental screening.

Who is eligible: Open to the public. Developmental screening for children 0-5.

Hours: Monday-Friday: 8:00am-4:30pm

Languages offered: English, Spanish

Contact: Phone: 760-379-2556 | Email: publiccomment@kernvilleusd.org | Website: www.kernvilleusd.org

Address: 2810 Nuggett Avenue, Lake Isabella, CA 93240

Name: LifeLine California Telephone Services

Description: Provides discounted basic home phone service to qualified households including unlimited local calls.

Who is eligible: Must be enrolled in one of the following programs
Medicaid/Medi-Cal
Low Income Home Energy Assistance Program (LIHEAP)
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
Women, Infants and Children Program (WIC)
National School Lunch Program (NSLP)
Temporary Assistance for Needy Families (TANF)
1. California Work Opportunity and Responsibility to Kids (CalWORKs)
2. Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
3. Welfare-to-Work (WTW)
4. Greater Avenues for Independence (GAIN)
Tribal TANF
Bureau of Indian Affairs General Assistance
Head Start Income Eligible (Tribal Only)
Food Distribution Program on Indian Reservations
Federal Veterans and Survivors Pension Benefit Program

Hours: Monday-Friday: 8:00am-7:00pm (PST)

Languages offered: English, Spanish, Chinese, Korean, Vietnamese, Hmong, Cambodian, Tagalog, Laotian

Contact: Phone: 866-272-0357 | Email: lifelinehelpdesk@rhainc.com | Website: www.californialifeline.com

Address: 505 Van Ness Avenue, San Francisco, CA 94102

Name: McFarland Family Resource Center

Description: Provides parent support and social services, parenting/family development classes, case management, kindergarten transition activities and pre- kindergarten registration, and developmental screening. Social services include but are not limited to: Translation services, clothing, rent and utility assistance (pending funding).* Do not refer for rent and utility assistance. Out of funding.

Who is eligible: Residents of McFarland.
Developmental screening for children 0-5.

Fees: No Fee

Hours: Monday-Friday: 7:30am-4:00pm Collaborative Meeting: 2nd Tuesday of the month

Languages offered: English and Spanish, English, Spanish

Contact: Phone: 661-792-1883 | Email: mperez@mcfarland.k12.ca.us | Website: www.mcfarlandusd.com

Address: 410 East Perkins Avenue, Mc Farland, CA 93250

Name: Medical Baseline Allowance

Description: Provides resources, support, and additional savings for residential customers who rely on medical-related equipment, have a life-threatening illness, compromised immune system or is seriously disabled.Benefits Financial Savings: Receive additional energy at the lowest price on your current rate. Extra Support: Get additional notifications ahead of Public Safety Power Shutoffs (PSPS), which may include extra phone calls and/or a doorbell ring.Are you eligible? You may be eligible if you use medical equipment or have a medical condition with specific heating or cooling needs(e.g., multiple sclerosis, scleroderma or other medical conditions that require heating or cooling to sustain life or prevent medical deterioration).Some of the Eligible Medical Devices:Motorized wheelchairs, CPAP machines, respirators, dyalisis machines 

Who is eligible: To qualify for Medical Baseline Program, a full-time resident in your home must have a qualifying medical condition and/or require use of a qualifying medical device to treat ongoing medical conditions.

Hours: Open 24 hours

Languages offered: English, Spanish

Contact: Phone: 1-800-743-5000 | Email: CIACMC@pge.com | Website: https://www.pge.com/medicalbaseline

Address: PG&E Billing Center Attention: Medical Baseline, Stockton, CA 95208

Name: Mountain Communities Family Resource Center

Description: Services include access to food programs, utility assistance, toys for tots enrollment, restraining order information, parent empowerment sessions and resources, application assistance with Medi-Cal, and Calfresh, prescription assistance, vision programs, drug and alcohol support groups, bus tickets to medical appointments, job search, resume referrals, Medicare and SSI information, GBLA referrals, health screenings, volunteer services, code compliance follow- up assistance, animal control, dog licences, spay/neuter vouchers, and congress and senate representatives.

Who is eligible: Open to the public. Program eligibility varies, client is assessed based on services needed/requested. *Food pantry is available on an emergency basis only* Must call to set up an appointment

Hours: Monday - Thursday: 9:00am-4:30pm Closed on major holidays Food pantry: Last Wednesday of each month from 8:00am-10:00am

Languages offered: Bilingual family liason on Tuesday, Wednesday, and Thursday 9:15am-4:00pm, English, Spanish

Contact: Phone: 661-245-4303 | Email: mcfrc@frazmtn.com | Website: http://www.mcfrc.com

Address: 3015 Mount Pinos Way Suite 201 , Frazier Park, CA 93225

Name: Oasis Family Resource Center

Description: Provides case management services, summer bridge program, referrals, and utility assistance.Case Management Services: Provides direct family support services through case management, parenting classes (including court-mandated), referrals, and promotes parent's knowledge of developmental milestones and norms. Provides early learning through home-based and kindergarten summer bridge transition activities.Summer Bridge Program is offered in June and July to children who will be entering Transitional Kindergarten (TK) or Kindergarten in the upcoming school year who have not had any classroom experience. The focus is to prepare children for a successful entry into the classroom.Referrals: Helps individuals and families access other services offered through county and community programs and provides access to food and clothing assistance.Utility Assistance: Access to Heap applications and technicians for Ridgecrest residents. Emergency Closet: Food pantry and hygienic necessities.Monthly Diaper Supply: Access to free monthly diaper supply. To qualify bring one of the following: WIC benefits, Calfresh/EBT benefits, proof of income.  

Who is eligible: Open to all

Hours: Monday - Friday: 8:00am - 4:00pm

Languages offered: English

Contact: Phone: 760-248-3221 | Email: oasisfrcinfo@capk.org | Website: https://www.capk.org/oasis/

Address: 814 North Norma Street, Ridgecrest, CA 93555

Name: Pacific Gas And Electric

Description: Provides gas and electricity to homes and business in the southern and northern region of California. 

Who is eligible: Open to the public

Hours: Monday-Friday: 8:30am-5:00pm Customer service representative available 24 hours 7 days a week

Languages offered: English, Spanish

Contact: Phone: 800-743-5000 | Website: www.pge.com

Address: 1918 H Street, Bakersfield, CA 93301

Name: PG&E REACH

Description: The REACH program helps you pay for energy during a crisis. REACH provides an energy credit and you must be a PG&E customer, at risk of services being terminated, have a past due balance of 100$ or more, and a 15 days or 48 hour shut off notice. (energy credit support is subject to funding availability). Apply online: REACH Relief Energy AssistanceNot assisting via phone or in person, Advise Limited funding.

Who is eligible: - Must be a PG&E account holder - Must have a past due balance of 100$ or greater - Must be at risk of services being terminated - Must have a 15 day or 48-hour shut off notice

Hours: Monday - Friday: 8:30am-5:30pm

Languages offered: English, Spanish

Contact: | Email: reach@uwkern.org | Website: https://www.pge.com/en/account/billing-and-assistance/financial-assistance/relief-for-energy-assistance-through-community-help.html

Name: Salvation Army - Lake Isabella

Description: Provides food assistance and Edison utility bill payment assistance.

Who is eligible: Open to all

Hours: Office hours: Monday and Friday from 9:00am-11:00am Fresh Rescue/Food Pantry: Monday and Friday from 9:00am-11:00am Tuesday: Utility assistance by appointment only

Languages offered: English

Contact: Phone: 760-379-0112 | Website: https://www.salvationarmyusa.org/usn/

Address: 5109 Lake Isabella Boulevard, Lake Isabella, CA 93240

Name: Salvation Army - Ridgecrest

Description: Program provides emergency food support, utility assistance, holiday food baskets for Thanksgiving and Christmas, thrift store voucher program that provides clothing, furniture and household essentials, and additional social service support services.

Who is eligible: Must be a resident of defined coverage areas

Hours: Office Hours: Wednesday - Friday from 9:00am -11:30am Food Pantry: Tuesday and Friday from 12:30pm-1:00pm

Languages offered: English, Spanish

Contact: Phone: 760-375-7219 | Email: turnie.wright@usw.salvationarmy.org | Website: https://ridgecrest.salvationarmy.org/ridgecrest_corps/

Address: 151 North Downs Street, Ridgecrest, CA 93555

Name: Salvation Army - Tehachapi Service Center

Description: Program provides seasonal assistance with clothing ( back to school event, and winter coat drive). Offers assistance with Southern California Edison and SoCal Gas bills.Offers after school program.Food program services include: emergency food pantry, brown bag, senior sack, and fresh rescue supply.

Who is eligible: Open to the public

Hours: Office Hours and Food Pantry: Monday-Friday from 8:00am-12:00pm Food Commodities: Every 3rd Tuesday of the month from 8:00am-12:00pm Afterschool program Monday-Friday 2:00pm-5:00pm

Languages offered: Spanish, English

Contact: Phone: 661-823-9508 | Email: kyle.yates@usw.salvationarmy.org | Website: www.salvationarmyusa.org

Address: 538 East Tehachapi Boulevard, Tehachapi, CA 93561

Name: Southern California Gas Company

Description: Provides gas service to your home or business and free appliance safety checks for home-heating appliances. To schedule an appointment call or visit website. 

Who is eligible: No information has been provided by Agency.

Hours: Monday-Friday: 8:00am-7:00pm

Languages offered: English

Contact: Phone: 877-238-0092 | Email: private@sce.com | Website: www.socalgas.com

Address: 3701 Pegasus Drive, Bakersfield, CA 93308

Name: Taft Necessary Emergency Economic District Site

Description: Provides food, clothing, telephone access, prescription assistance, referrals to other agencies, utility and rental assistance when funds are available.Out of funding for Utility and rental assistance.

Who is eligible: Low income

Hours: Office hours: Monday and Friday from 9:00am-12:00pm Food distribution is every 3rd Monday from 9:00am-12:00pm.

Languages offered: English

Contact: Phone: 661-763-4888 | Email: etheneedsc@bak.rr.com | Website: https://www.needsctr.org/

Address: 518 Main Street, Taft, CA 93268

Name: Volunteer Center

Description: Provides assistance in recruiting manpower and volunteers for non-profit agencies, charities and governmental non-profit health related agencies.

Who is eligible: Open to the public, court ordered volunteers, seniors who are 55 years and older.

Hours: Monday-Thursday: 8:00am - 4:00pm Closed Friday and Holidays

Languages offered: English

Contact: Phone: 661-395-9787 | Email: volunteercenterkc@yahoo.com | Website: www.volunteercenter.info

Address: 1311 Eye Street , Bakersfield, CA 93301